QUALITY MANAGEMENT


 

Global Compliance offer the experience and expertise of quality management and safety consultants to your business. Create your own culture of excellence with help from our team of experts with head office in Sydney serving across Australia & New Zealand.

Whatever industry you are in, the success of your business depends on keeping your customers. That’s why meeting the customers’ needs and requirements and continually improving your service is essential for success and growth in your business.

The key benefits of a quality management system:

  • Greater focus on your business objectives and your customers’ expectations

  • Improvement of performance, coordination and productivity.

  • Achievement and maintenance of the quality of your product and/or service to meet the customer’s stated and implied needs.

  • Focuses your Company on continuous improvement

  • Achievement of customer satisfaction.

  • Management confidence that the intended quality is being achieved and maintained.

  • Evidence to customers and potential customers of your organization’s capabilities.

  • Increased profitability

Development to ISO 9001:2008

ISO 9001 is the world’s most recognised business management standard and is a well proven tool for reducing risk, improving customer satisfaction, motivating staff and promoting continual improvement. ISO 9001 Quality Management Systems are based on eight quality management principles.

These principles are: 

  • Customer focus

  • Leadership

  • Involvement of people

  • Process approach

  • Systems approach to management

  • Continual improvement

  • Mutually beneficial supplier relationships

  • Factual approach to decision making

These core principles underpin all documents developed when assisting you set up your unique Quality Management System. Talk to Global Compliance and engage the help of our expert quality management and safety consultants at our head office in Sydney and various locations across Australia & New Zealand.