Customer Care


Service comes first.



Critical Call Response

For all critical or priority questions or response such as incidents or injuries contact our incident response team. you can be assured one of our consultants will contact you within immediately during business hours (7am – 5pm Monday to Friday)

 CALL (02) 4677 0861 or EMAIL


General Enquiries

Email the customer service team on

We promise that emails to the Customer Service Centre will be responded to within 24 hours during business hours (8am – 5pm Monday to Friday).

Or call 1800 799 714 to speak to a customer service representative. Please leave a message if calling after hours.


Hassle-free return policy.

90 days money back guarantee on all Global Compliance supplied products if customer is dissatisfied or the value didn't meet expectations.

This policy excludes any products supplied through preferred partner suppliers and also excludes unverified and unreasonable claims. Product must be returned with original packaging and in saleable condition.

Contact the customer service team before returning any product by email



We believe that customer feedback is critical to building a relationship and encourage it. Please email for any positive or negative feedback on our services or our personnel.

GoToMeeting Video 

Please view the video below for instructions on using GTM programme